We’ve got your back

Your website is a complex and intricate piece of software that is crucial for your business. You rely on it to generate revenue and establish your brand. As technology evolves, website software is constantly being updated to make it more secure, faster, and more visible to search engines. Just like your smartphone software needs updating, or like your car needs servicing, so too does your website.

That is why we offer our client’s a website care plan; so you can focus on your business while we take care of your website. Have peace of mind knowing it’s operating as it should 24/7.

Software updates

All updates are performed each month to ensure your site and any plugins are up to date and running smoothly.

Security protection

Thousands of websites are hacked each day in Australia. Our security monitoring will ensure your asset is kept safe.

Traffic analytics

We will measure your site’s performance and provide insights into your user’s behavior so you can better capture your market.

Priority support

Our Care Plan client’s are automatically bumped to the front of the queue. Always receive support within 24 hours.

Content editing

Need minor text edits or perhaps an image changed or a blog post added? We provide all on-page edits at no extra cost.

Save your business time and money

Updating and maintaining your website takes time and experience.

It is common for many businesses to overlook their website maintenance and only remember to attend to updates once an issue presents itself. Overcoming issues that have arisen due to poor maintenance can be time-consuming and ultimately very costly.

By having an expert handle your maintenance routine, you can avoid any major technical problems and have peace of mind knowing your valuable asset is performing as it should, 24/7.

Website Care Plan

Core updates

Priority support

SEO reporting

Content editing

Security monitoring

Performance testing

Starting at $350 + GST per quarter

Billed quarterly, full reporting and no contracts. Ever.

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We’re often asked…

Am I locked into a contract?

No lock-in contracts here! Our invoice for Website Care Plans are sent out at the beginning of the quarter. If you do not wish to continue, all you need to do is let us know prior to commencement of the upcoming quarter.

What if I need extra services not listed above?

If there is something specific that you require, please contact us so that we can work with you to find a suitable maintenance solution.

I have an e-commerce website; can I use the care plan?

Most e-commerce websites will be able to use our Website Care Plan service. However, since e-commerce websites are a little more complex, we will consult with you first to ensure our Website Care Plan covers everything your online store needs.

What happens if I'm on a care plan and there is still a major issue?

Due to the ever-changing nature of the online space, issues do happen. Even the most carefully managed website can still encounter technical difficulties. Rest assured, in the unlikely event that there is a major issue with your website, you will immediately be pushed to the top of our priority list and it will be ‘all hands on deck’ until the issue is resolved.

How will I be billed for this service?

Our invoices are sent out prior to the commencement of the quarter. For example, for Q1, you will receive your invoice on 10th December. Our invoices have 14-day payment terms.

What is included in content editing?

Our content editing service applies to pages already on your website. Extra fees may apply to create a new page. On-page content editing may include items such as:

  • Text changes
  • Changes to opening hours
  • Swapping of images
  • Updates to timetables or calendars
  • Editing blog content
  • Changes to headings and subheadings

This service does not include any editing that requires additional pages or changes to the overall structure or function of the website.

We’ll take care of the boring stuff, you focus on the business

Contact us for a friendly, no-obligation chat.

Let’s Talk